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U.S. retailers scramble to crack the code on livestream shopping events
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On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers.
The livestreamed event, organized...
Leverage AI and machine learning to create sustainable growth in 2021
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Welcome to the digital revolution: We live in a digital age during which technology is helping to support just about everything we do. We’re...
The omnichannel age is here — and it’s expensive
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For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...
Despite online growth, stores will still account for three-fourths of retail sales in 2024,...
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E-commerce in the U.S. grew 30% in 2020, its fastest growth rate since 2002, according to an emailed report from Forrester. Yet, the research...
Sam’s Club unveils pilot where shoppers scan purchases and have items shipped home
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For Sam’s Club shoppers, a trip to the store typically means lugging home big and often cumbersome items. A month’s supply of diapers. Lawn...





