Retail, Retail Management

It’s been a tough year for many small product businesses. First they had to pivot to selling online only when the pandemic first hit,...

Staples made a $1 billion offer to buy rival Office Depot’s consumer business, the latest in its multiyear attempt to consolidate the office-products space. USR...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

E-commerce in the U.S. grew 30% in 2020, its fastest growth rate since 2002, according to an emailed report from Forrester. Yet, the research...

For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...