Research & Insights

In so many aspects, 2020 has been a tumultuous year for everything and advertising decisions are no different. This year has been embraced by...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...

E-commerce in the U.S. grew 30% in 2020, its fastest growth rate since 2002, according to an emailed report from Forrester. Yet, the research...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...