Research & Insights

Last year was a challenge like no other for the retail industry. COVID-19 upended people's existence worldwide, threatening human life and undermining the global...

It’s been a tough year for many small product businesses. First they had to pivot to selling online only when the pandemic first hit,...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Welcome to the digital revolution: We live in a digital age during which technology is helping to support just about everything we do. We’re...

Using technology to improve productivity of field rep is key. Repetitive and tedious paperwork should be replaced with modern state of the art retail...