If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Last year was a challenge like no other for the retail industry. COVID-19 upended people's existence worldwide, threatening human life and undermining the global...

For consumer packaged good companies, planners, key account managers and field reps can only be as effective as the information they’re armed with. By...

Trying to escape or avoid the impacts and implications of the COVID-19 global pandemic is proving for those who might attempt to do so...

World is changing at a very brisk pace, user habits are changing, there are economic and social factors that can have an impact on...