On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers. The livestreamed event, organized...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...

Retailers once limited their acknowledgment of an election cycle are now more proactive in making a difference. A growing number of businesses are entering...

Today’s consumer is digitally connected with access to a world of information that’s right at their fingertips. And, with a wide range of avenues...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...