On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers. The livestreamed event, organized...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...

We are living and operating in very different times, and need to adapt quickly. These are a set of articles that will make every...

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