Welcome to the digital revolution: We live in a digital age during which technology is helping to support just about everything we do. We’re...

On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers. The livestreamed event, organized...

For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...

When customers go shopping, they expect to be able to find the products they want at a convenient location at the right price point....

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...