“Excess Stores Trigger Shakeout In Overbuilt U.S. Retail Industry.” There’s a headline that won’t shock anyone who hasn’t been living in a shack in a...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Dive Brief: Nine out of the world's 10 largest e-commerce companies experienced double-digit revenue growth during the pandemic year of 2020, according to a...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...

It’s been a tough year for many small product businesses. First they had to pivot to selling online only when the pandemic first hit,...