Omni-Channel Strategy always pays off. companies who historically invested in an Online and a Brick & Mortar Model came out as winners during COVID19 Pandemic, turning a threat into an opportunity. Do you have an Omni-Channel strategy? Following five key lessons learned can help:
5 Key Lessons Learned
- Investing in Omni Channels always pays off
- Online will NOT cannibalize retail sales, but will compliment it
- Capture Retail and Consumer Data and make sure its part of decision making
- Data Centric Strategies will help in availing opportunities quicker
- Invest in Data tools and partner with Data Science experts
