Omni-Channel Strategy always pays off. companies who historically invested in an Online and a Brick & Mortar Model came out as winners during COVID19 Pandemic, turning a threat into an opportunity. Do you have an Omni-Channel strategy? Following five key lessons learned can help:

5 Key Lessons Learned

  • Investing in Omni Channels always pays off
  • Online will NOT cannibalize retail sales, but will compliment it
  • Capture Retail and Consumer Data and make sure its part of decision making
  • Data Centric Strategies will help in availing opportunities quicker
  • Invest in Data tools and partner with Data Science experts

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