E-commerce in the U.S. grew 30% in 2020, its fastest growth rate since 2002, according to an emailed report from Forrester. Yet, the research...

World is changing at a very brisk pace, user habits are changing, there are economic and social factors that can have an impact on...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...

On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers. The livestreamed event, organized...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...