If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

The retail is reopening all over North America, and there are new sets of rules in place for opening, it’s not working as usual...

Dive Brief: As social media continues to be a key place to interact with shoppers, retail is now the top Facebook advertiser by category....

How Retailers Compete with Prime Day? Amazon Prime Day starts at 3 a.m. ET Tuesday and lasts through Wednesday. Target will have “Deal Days” and...

The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.