In the battle for market share in the CPG market, brands are facing an attack from a new enemy (niche, online-only competitors) and a...

E-commerce in the U.S. grew 30% in 2020, its fastest growth rate since 2002, according to an emailed report from Forrester. Yet, the research...

Despite continued progress on so many different fronts, there are still a number of gaps that remain in the operations of most businesses today,...

The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.

Beauty and bargain retail are poised to be the biggest winners in 2021 as consumers return to brick-and-mortar stores and get comfortable socializing again,...