If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Kroger announced Monday that it will hold a hiring event on Thursday to fill 10,000 jobs across its businesses. The event will offer virtual and...

Dive Brief: Nine out of the world's 10 largest e-commerce companies experienced double-digit revenue growth during the pandemic year of 2020, according to a...

The pandemic will give way to another “roaring 20s” according to L’Oréal, the world’s biggest cosmetics group, which is predicting a makeup sales bonanza...

For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...