If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...

Radial, the leader in Omnichannel commerce technology and operations, today announced the results of a consumer insights study which surveyed 1,000+ consumers across the...

The retail and consumer packaged goods (CPG) industries are constantly evolving and are impacted by a host of forcing functions, including economics, supply and...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...