If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

The key messaging during COVID Pandemic and Post Pandemic is ‘we are in this together’. For once in our lifetime the stakes for buyers...

How Retailers Compete with Prime Day? Amazon Prime Day starts at 3 a.m. ET Tuesday and lasts through Wednesday. Target will have “Deal Days” and...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...

We are living and operating in very different times, and need to adapt quickly. These are a set of articles that will make every...