If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

In the short term, COVID-19 has leveled many Direct to Consumer brands along with specialty mall retailers and local mom and pop shops. Like...

Using technology to improve productivity of field rep is key. Repetitive and tedious paperwork should be replaced with modern state of the art retail...

It’s been a tough year for many small product businesses. First they had to pivot to selling online only when the pandemic first hit,...

The retail is reopening all over North America, and there are new sets of rules in place for opening, it’s not working as usual...