If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

The retail is reopening all over North America, and there are new sets of rules in place for opening, it’s not working as usual...

We live in unusual times and nobody can predict how the Post-Pandemic era is going to pan out. We are lucky in some ways...

Despite continued progress on so many different fronts, there are still a number of gaps that remain in the operations of most businesses today,...

Omni-Channel Strategy always pays off. companies who historically invested in an Online and a Brick & Mortar Model came out as winners during COVID19...