Online grocery sales have gone through the roof in this current situation, as have other categories. New leaders in conventional retail are emerging, and...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

“Excess Stores Trigger Shakeout In Overbuilt U.S. Retail Industry.” There’s a headline that won’t shock anyone who hasn’t been living in a shack in a...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...

For Sam’s Club shoppers, a trip to the store typically means lugging home big and often cumbersome items. A month’s supply of diapers. Lawn...