It’s been a tough year for many small product businesses. First they had to pivot to selling online only when the pandemic first hit,...

For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...

The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.

Looking to improve productivity and performance in retail? Artificial intelligence is key. Though most AI deployments tend to be customer facing — offering customers everything...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...