If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.

For consumer packaged good companies, planners, key account managers and field reps can only be as effective as the information they’re armed with. By...

Dive Brief: As social media continues to be a key place to interact with shoppers, retail is now the top Facebook advertiser by category....

It’s no secret that in today’s digital age, data helps drive business results. It provides us with a view into a rich trove of...