On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers. The livestreamed event, organized...

Retailers once limited their acknowledgment of an election cycle are now more proactive in making a difference. A growing number of businesses are entering...

Why do people get out of the house and go to stores? Don’t ask the retailers with chandeliers adorning their showrooms or the ones...

The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.

For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...