We are living and operating in very different times, and need to adapt quickly. These are a set of articles that will make every...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Beauty and bargain retail are poised to be the biggest winners in 2021 as consumers return to brick-and-mortar stores and get comfortable socializing again,...

Looking to improve productivity and performance in retail? Artificial intelligence is key. Though most AI deployments tend to be customer facing — offering customers everything...

The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.