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On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers. The livestreamed event, organized...

Having the best product on the market and selling it at a competitive price isn’t a guarantee of success in 2020. With in-store private...

Why do people get out of the house and go to stores? Don’t ask the retailers with chandeliers adorning their showrooms or the ones...

For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...