Why do people get out of the house and go to stores? Don’t ask the retailers with chandeliers adorning their showrooms or the ones...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

This week’s updates led to a debate over which retail real estate format has a brighter future: strip malls or mall-malls. In one corner...there’s Kohl’s,...

The retail is reopening all over North America, and there are new sets of rules in place for opening, it’s not working as usual...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...