The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.

This week’s updates led to a debate over which retail real estate format has a brighter future: strip malls or mall-malls. In one corner...there’s Kohl’s,...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Having the best product on the market and selling it at a competitive price isn’t a guarantee of success in 2020. With in-store private...

Online grocery sales have gone through the roof in this current situation, as have other categories. New leaders in conventional retail are emerging, and...