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Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...

For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...

On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers. The livestreamed event, organized...

Kroger announced Monday that it will hold a hiring event on Thursday to fill 10,000 jobs across its businesses. The event will offer virtual and...

As the U.S. pandemic restrictions continue to lift and consumers return to pre-COVD-19 behavior, there will be big implications for the retail industry. That's the...