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If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Impacts of the COVID-19 global pandemic have affected just about every aspect of our lives, turning everything that we’ve always known upside down. For...

“Excess Stores Trigger Shakeout In Overbuilt U.S. Retail Industry.” There’s a headline that won’t shock anyone who hasn’t been living in a shack in a...

For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...

Inflation surged in June at its fastest pace in nearly 13 years amid a burst in used vehicle costs and price increases in food...