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If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

It’s been a tough year for many small product businesses. First they had to pivot to selling online only when the pandemic first hit,...

Impacts of the COVID-19 global pandemic have affected just about every aspect of our lives, turning everything that we’ve always known upside down. For...

Despite continued progress on so many different fronts, there are still a number of gaps that remain in the operations of most businesses today,...

Using technology to improve productivity of field rep is key. Repetitive and tedious paperwork should be replaced with modern state of the art retail...