The key messaging during COVID Pandemic and Post Pandemic is ‘we are in this together’. For once in our lifetime the stakes for buyers...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...

With daily updates on COVID variations still inundating our lives, combined with the vaccination rollout ramping up, retail is seeing more and more promising...

It’s been a tough year for many small product businesses. First they had to pivot to selling online only when the pandemic first hit,...