If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers. The livestreamed event, organized...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...

G stands for fifth-generation cellular network technology, the next major development in wireless communications. While companies preach about the 5G “revolution” and governments scramble...

The retail is reopening all over North America, and there are new sets of rules in place for opening, it’s not working as usual...