On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers. The livestreamed event, organized...

Welcome to the digital revolution: We live in a digital age during which technology is helping to support just about everything we do. We’re...

The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.

“Excess Stores Trigger Shakeout In Overbuilt U.S. Retail Industry.” There’s a headline that won’t shock anyone who hasn’t been living in a shack in a...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...