In the battle for market share in the CPG market, brands are facing an attack from a new enemy (niche, online-only competitors) and a...

Dive Brief: Nine out of the world's 10 largest e-commerce companies experienced double-digit revenue growth during the pandemic year of 2020, according to a...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

COVID 19 has completely upended the retail landscape and will continue to wreak havoc as consumers and buyers move towards online buying. CPG manufacturers...

For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...