This week’s updates led to a debate over which retail real estate format has a brighter future: strip malls or mall-malls. In one corner...there’s Kohl’s,...

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...

It’s been a tough year for many small product businesses. First they had to pivot to selling online only when the pandemic first hit,...

Staples made a $1 billion offer to buy rival Office Depot’s consumer business, the latest in its multiyear attempt to consolidate the office-products space. USR...