As the U.S. pandemic restrictions continue to lift and consumers return to pre-COVD-19 behavior, there will be big implications for the retail industry. That's the...

Looking to improve productivity and performance in retail? Artificial intelligence is key. Though most AI deployments tend to be customer facing — offering customers everything...

Prepare for the holiday season and know your customers and plan accordingly. Customer spending is projected to be the same this year, so do...

This week’s updates led to a debate over which retail real estate format has a brighter future: strip malls or mall-malls. In one corner...there’s Kohl’s,...

The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.