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The omnichannel age is here — and it’s expensive
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For most of the industry's life, retail had a plentiful supply of labor for critical tasks that was absolutely free. The source of that...
U.S. retailers scramble to crack the code on livestream shopping events
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On a recent weeknight, Jimmy Choo’s creative director, Sandra Choi, logged into Zoom to broadcast live to dozens of Bloomingdale’s customers.
The livestreamed event, organized...
Facebook announces new tools to make it easier for businesses and consumers to communicate
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Facebook on Wednesday announced a number of new developer tools, including several messaging features for businesses, at its virtual F8 software developer conference.
The event...
5G Will Revolutionize Retail Management
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G stands for fifth-generation cellular network technology, the next major development in wireless communications. While companies preach about the 5G “revolution” and governments scramble...
Why Planning Merchandising is Key in Post-Pandemic Era-Post COVID Series 1
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With a lesser number of customers allowed in the stores, benchmark being 30 to 40% of original capacity, suddenly the shopping experience has been...








