OTTAWA -- Canadian retail sales climbed in February, boosted by sales at new car dealerships, gas stations and clothing stores, but economists cautioned the...

Despite continued progress on so many different fronts, there are still a number of gaps that remain in the operations of most businesses today,...

Are we back to normal? Not quite so, below trends show us a permanent trend that retailers and brands need to adapt in times...

The return policy is the backbone of building online sales, it's time to have a re-look and gain the trust of your customers.

If caught off guard due to surge in demand, emails, queries or logistic issues, don't blame it on COVID and assume customers will forgive...